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§ For merchantsVol. 03 / 05

One price. Pickup to door. Anywhere on the network.

Drop your parcel at a station or we pick it up. We deliver to your customer's door — across the city or across the country. One payment. One tracking code. Same-day inter-city on the morning van. No bus, no double-charge, no lost parcels.

§ Why you're here01 / SIGNAL
/ 01

Stressful. I lost a parcel on the bus.

Merchant interviewed
Operator interview
/ 02

Draining.

Merchant · sustained weekly losses
Operator interview
/ 03

Customers cancel every week over delivery price.

4 of 4 merchants interviewed
Validated 4/4
§ Pricing02 / ONE PRICE

One payment. One tracking code. Delivered to the door. Same-day intra-city. Same-day inter-city on the morning van.

Intra-city · short
0–5 km
Relayed
GHS 20
Bus + rider
GHS 30–50
Intra-city · mid
5–12 km
Relayed
GHS 30
Bus + rider
GHS 40–60
Intra-city · long
12–20 km
Relayed
GHS 45
Bus + rider
GHS 50–80
Accra ⟷ Kumasi
250 km · same-day
Relayed
GHS 55
Bus + rider
GHS 60–175
Corridor drop
any N6 station
Relayed
GHS 40
Bus + rider
GHS 80–120

◦ Prices inclusive · no bus terminal fees · no double-charge · no hidden surcharges

§ Calculate your savings03 / ROI

How much would you save vs the bus?

§ Your numbers
Drag to adjust
30parcels
5200
Relayed inter-city · GHS 55 · all-in
§ Monthly savings
+GHS 7,500

Saved per month vs the bus · 120 parcels · tracked · same-day delivery.

  • Bus + rider (per parcel)GHS 60175
  • Relayed (all-in)GHS 55
  • Savings per parcelGHS 5120
  • Monthly Relayed spendGHS 6,600

◦ Bus comparison uses validated market ranges from operator interviews. Relayed pricing is all-in — pickup + relay + last-mile.

§ What you pay today04 / THE BUS

A small parcel to Kumasi. Three separate people handle it. Three separate payments.

The conductor handles parcels between suitcases. No tracking at any step. No chain of custody. Parcels get damaged, lost, sent to the wrong city.

Example below from the Accra Kumasi route today.

  • Courier to bus terminalGHS 15–30
  • Bus cargo hold (by weight)GHS 30–100
  • Second courier at destinationGHS 15–25
  • Total · every step unpaid until nextGHS 60–155
Relayed all-inGHS 5565% cheaper
§ How it works05 / THREE STEPS
01

Drop off or we collect

Bring parcels to the nearest station (24 in Accra, 11 in Kumasi), or request a courier to collect from your shop. Scan and pay via mobile money — MTN MoMo, Telecel Cash, AirtelTigo Money.

02

We route and deliver

Intra-city via the courier mesh in short relay hops. Inter-city via a tracked van on the N6 highway. Morning van reaches Kumasi by 14:00. Evening van reaches Accra by 19:00.

03

Customer receives

Delivery to the door with SMS confirmation at every hop. Cash on delivery collected via mobile money. If not home, parcel waits safely at the nearest station — not a 15 km warehouse return.

§ Cash on delivery06 / COD

Customer pays at the door. You get paid same day.

Your customer pays the courier via MTN MoMo, Telecel Cash, or AirtelTigo Money at delivery. The courier confirms, the funds settle to you the same day — minus the delivery fee.

If the customer isn't home, the parcel goes to the nearest Relayed station — not back across town. We redeliver the next day from 2 km away. Cost drops from GHS 15 to GHS 3.

70–80% of Ghana e-commerce is COD. We handle all of it.

§ FAQ07 / QUESTIONS
Q01What size/weight can I send?
+
Up to 10 kg in the standard locker cell. Larger items go via courier collect-and-deliver on the full-service tier. No perishables without cold-chain; no hazardous goods. Full list at drop-off.
Q02How do I track a parcel?
+
SMS at every scan event — drop-in, each relay, arrival at destination, pickup/delivery. No app required. A tracking code works on any phone via USSD.
Q03What if the customer isn't home?
+
The parcel goes to the nearest station with secure lockers. Customer gets SMS + code to self-collect. Or we redeliver next day for GHS 3 (vs GHS 15 warehouse round-trip).
Q04How fast is inter-city delivery?
+
Same-day on the morning van. Drop by 08:00 Accra-side → arrive Kumasi stations by 14:00 → on-door by 18:00. Drop after 08:00 ships next morning.
Q05How does mobile money payment work?
+
Pay via MTN MoMo / Telecel Cash / AirtelTigo Money at drop-off. Receipt by SMS. COD collected at delivery, settled to you same-day minus our fee.
Q06Can I integrate with my Shopify / WhatsApp store?
+
API coming in v1.1. Today: drop a CSV of parcels in the merchant dashboard, or tell us on WhatsApp and we quote and dispatch.
§ Next step

Stop losing sales to delivery costs.