Infrastructure-grade logistics. InPost model.
Relayed is the parcel-station network underneath a region's delivery ecosystem. One shared layer across merchants, couriers, and delivery companies. Carrier-neutral by design. Revenue from day one via the trunk-haul.
24 Accra · 11 Kumasi · 7 N6 highway corridor
Scan · Trunk-haul · Full-service · Staging
Accra · Kumasi
Accra ⟷ Kumasi · daily tracked van
3 delivery cos · 4 merchants · 2 couriers
Parcel stations across 9 European countries · €8B+ market cap
One station network. Four ways to earn. Trunk-haul revenue starts day one; the other three unlock as station density comes online. Full unit-economics and margin stack are in the pitch deck.
Scan Fees
Delivery companies use stations as a shared pickup/drop-off layer. Near-zero variable cost — cellular + power only.
Multiple delivery operators report 10–50% of parcels rejected for lack of zone coverage.
Full-Service
Merchants without couriers pay one price. Relayed dispatches couriers, handles pickup, relay, and last-mile door delivery.
4 of 4 interviewed merchants confirm customers cancel weekly over delivery price.
Trunk-Haul
Two dedicated parcel vans. One departs each terminal every morning. 100% parcel capacity. Replaces the passenger-bus cargo hold.
6 of 6 respondents confirm inter-city depends on the bus today. Not one is satisfied.
COD Staging
Failed cash-on-delivery drops re-route into the station instead of back to a warehouse. Same-day rescue; next-day redelivery from nearby.
70–80% of regional e-commerce is cash-on-delivery (industry consensus).
Mobile money reached critical mass
60%+ of adults in Ghana use mobile money. Payments happen at a station, on a phone, between strangers — no bank account, no card.
Smartphones reached the couriers
Every motorcycle courier carries an entry-level Android with Google Maps. Tracking, scan-in/scan-out, route assignment — on hardware they already own.
E-commerce growing double-digit annually
Ghana e-commerce projected at US$1.65B in 2025 (Statista). Africa last-mile forecast at ~US$3B by 2033. More parcels every month. The passenger bus can't absorb this growth.
InPost operates 90,000+ parcel stations across Europe. They proved out-of-home delivery reduces last-mile costs by 80%. Relayed brings that shape to West Africa — with a courier dispatch layer for markets where motorcycle delivery is standard. Operating and capital metrics are in the pitch deck.
8 interviews across three delivery companies, four merchants, and two couriers. Consistent signal across every audience. Named interview transcripts available on request under NDA.
- 6/6Respondents confirmed inter-city delivery depends entirely on the bus. Not one was satisfied.— Delivery cos · merchants · couriers
- 4/4Merchants confirmed customers cancel weekly over delivery price.— Merchants interviewed
- 2/2Couriers confirmed ~50% empty returns on their current work.— Independent couriers
- 1Interviewed delivery company has a standing pool of unassigned parcels every day — demand they can't fulfil.— Delivery company, 400+ deliveries/day