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Delivery in Ghana

Delivery here runs on phone calls.

Riders call you over and over to find you, circle the area guessing at directions, and often leave with your parcel still in the bag.

Relayed replaces the calls with a locker a kilometre away. Drop, store, pick up.

Delivery, today4 calls
  1. 14:02Calling recipient…
  2. 14:05No answer
  3. 14:11“I’m near the blue kiosk”
  4. 14:18Still not found…
With Relayed0 calls
Parcel in Locker A-14
Osu · anytime
4729
Model
Drop → store → pick up
Status
First locker live
Where
Ghana, dense areas first
Powered by
Solar · 24/7
How it works

Delivery becomes a network, not a hunt.

One shared drop point replaces the calls, the guessing, and the failed attempts. Three steps, every time.

Courier

Drop

The rider goes straight to the nearest locker and drops the parcel in. No call, no hunting.

Locker

Store

It waits in a secure, solar-powered cell — open around the clock.

Customer

Pick up

You’re notified with a code and collect whenever you’re free.

Why it works

The problem was never transport — it was handling every parcel one by one.

Aggregate deliveries into shared points and the whole system gets cheaper and faster at once.

No addresses needed

Landmarks, not postal codes. The locker is the address.

Runs on solar

Self-powered, so lockers reach where the grid doesn’t.

Secure cells

Each parcel in its own cell, opened only by your code.

Instant alerts

You’re notified the moment your parcel arrives.

One known drop

Couriers stop chasing customers across the city.

No coordination

Collect on your own time — no calls to answer.

The Relayed smart parcel locker — 30 numbered wooden cells with a touchscreen control panel and the Relayed LED marquee
LK-A14 · 30 cells · solarBuilt in-house
What we’ve built

The logistics coordination layer for Africa.

It starts with one locker — designed and built in-house, solar-powered and secure, made for how deliveries actually happen here. Our first is live in Accra, and we place them where parcels already move most.

Live
Accra
Osu · East Legon · Legon · Madina
Next
Kumasi
Following the busiest corridors
Request a locker in your area
Questions

Good to know.

Anything else, email hello@userelayed.com.

What does it cost to host a locker?

Nothing. We design, install, power (it runs on solar), and operate the locker. Hosts pay no hardware, electricity, or fees.

How much space does a locker need?

About the footprint of a vending machine — roughly 0.8 metres. It fits against a wall, in a lobby, or along a courtyard.

How do customers collect a parcel?

They get a notification with the locker and a one-time code the moment it arrives, then open the cell and take the parcel — anytime.

Is it secure?

Every parcel sits in its own locked cell, opened only by the code sent to the recipient. No handoffs, no leaving it with a neighbour.

Which couriers can use it?

Any courier or delivery company delivering into a covered area can drop at the locker — no app to build, no routing to run.

Where is Relayed available?

Live in Accra now, with Kumasi next. We place lockers where parcel flow is already dense and repeatable.

Become a pilot location

Launch one of our first nodes.

We’re partnering with a small number of universities, complexes, and office hubs to place our first lockers — couriers drop, customers pick up, no coordination.

Email
hello@userelayed.com
Where
Ghana · Accra & Kumasi
Host offer
No cost · minimal space · zero upkeep